Order a replacement student card if you have lost your card.
Please be aware that orders received after 19th December may not be processed until the university reopens after the holidays on 2nd January 2025.
Detailed Description
If you place your order from a non-Oxford Brookes University email address, we will ask you to provide proof of identity before we process the order. This will be in the form of a scan of your passport ID page, or other similar official document in English.
To reduce delays, please send required proof of ID to [email protected] as soon as you make your order, quoting your OBU online shop order number and your name in the subject line of the email.
We will aim to dispatch your order within 10 working days. If you would like to collect your card in person, please specifically indicate this in your order, and you will be able to collect it from the Student Central counter during opening times.
If your card has been stolen and you have a crime reference number, we will replace your card free of charge. Please email [email protected] with evidence of your reference number and your address to post the card to.
Please note that section 4.7 of our Online Shop Terms and Conditions does not apply to this product.
